Sophos home mac5/6/2023 Additional information about protections This article covers how to get started with Sophos Home for Windows and Mac, as well as how to configure it and perform installations on additional devices. Known issues in Sophos Home Premium View ArticleĪpplies to: Sophos Home Premium and Free (Windows and Mac) This will ensure that you receive the latest security and system updates, and continue to enjoy the best protection from Sophos Home. Therefore, if you are currently still running macOS 10.11 El Capitan, we recommend that you upgrade to the latest version of macOS. It is best recommended to stayupdated on all operating system and security updates to best protect your system. While Apple continues to provide security updates for more recent versions of macOS, these updates are no longer provided for macOS 10.11 El Capitan. The last security update from Apple for macOS 10.11 El Capitan was in July 2018. Sophos Home is ending support for macOS 10.11 El Capitan on October 31, 2019.Sophos Home endpoints running on these versions of macOS will no longer receive new features, bug fixes, protection updates and customer support. Sophos Home is slowly dropping support formacOS 10.11 El Capitan starting on July 2019 andwill not receive software updates after Oct 31st, 2019. Soft retirement means that there will be no software updates that your computer will receive but they will still get virus definition updates. This article provides information on the soft retirement of Sophos Home for Mac on systems with macOS 10.11 El Capitan. Nothing happens when clicking the Allow button on macOS High Sierra 10.13 Under the "General" section, click on the padlock at the bottom left to be able to make changes.Įnsure "App Store and identified developers" option is selected under "Allow apps downloaded from"Ĭlick the Allow button next to the prompt System software from developer “Sophos” was blocked from loading at the bottom of the Security & Privacy window. On the System Preferences window, select Security & Privacy. For new installations of Sophos Home to be fully functional, the additional steps below are required.Ĭlick on the Apple menu from the taskbar then select System Preferences If you have not approved the Sophos KEXT right after the installation, the System Extension Blocked notification appears. This feature requires user approval before loading new non-Apple kernel extensions (KEXT). The new release of MacOS High Sierra 10.13 has introduced a new security mechanism called Secure Kernel Extension Loading (SKEL). This only affects the users that installed Sophos Home for the first time on MacOS 10.13 High Sierra. This is also followed by another Action Required pop-up reminder that displays at intervals if the setting has not been updated after installation. Prepare for changes to kernel extensions in MacOS High Sierra Applies to: Sophos Home Premium and Free (Mac)Īfter a new installation of Sophos Home on a computer running MacOS High Sierra 10.13, the below notification appears:
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